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International Shipping Disclaimer and Return/Refund Policy

Thank you for purchasing our products at operated by SecKit.

International Shipping Disclaimer
  • You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.
  • As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order.
  • If customs fees and charges are refused at the time of delivery, your order might be returned and you will not receive a refund for shipment costs.
  • You should be resonponsible for the shipment cost if you want the returned order to be sent again.
Shipping Terms
  • SecKit is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
  • SecKit cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.
  • SecKit is not responsible for mis-delivery errors via carrier, or incorrect shipping info.
Return and refund policy
  • In order to be eligible for a refund, you have to return the product within 7 calendar days of arrival of the order, subject to the tracking status provided by carriers. Product must be returned in its original packaging, is not used, is undamaged, and you must have the receipt or proof of purchase. We will not refund a product if it doesn't meet these conditions. In case of a return, the customer should pay for the shipping costs.
  • After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 21 business days for a refund to show up on your credit card statement.
  • Shipping costs and custom taxes are non­refundable.
  • Please contact us for returning address before returning a product.